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Insights on language,
risk & communication
Practical thinking for teams where words carry real consequences.
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The information was in the file all along
Most communication-compliance budgets are spent on a queue. Messages are captured, a detection engine flags a subset, and a human reviews each flag: clears the benign ones, escalates…
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Can you be personally fined for passing on inside information?
In December 2021, the interim chief financial officer of a small listed company knew something the market did…
The Cost of One Sentence: What a Dozen Real Cases Reveal About Communication Risk
Some time in 2016, an engineer at a large aircraft manufacturer typed a sentence into an internal instant…
The Human-Communication Layer of the EU AI Act, After the Omnibus
In 2016 and 2017, an engineer at a major aircraft manufacturer typed a few lines into an internal…
From anecdote to evidence: what a language-risk summary shows a compliance team
Between 2021 and 2023, the SEC and CFTC levied more than USD 2 billion in penalties across firms…
Why compliance training fades by Friday (and where the catch actually happens)
A pharmaceutical company trained its sales teams for years on how to talk about competitor products. The rule…
Telling doctors the generic is not the same: a EUR 25M disparagement fine
A pharmaceutical company was fined EUR 25M, upheld at EUR 21M on appeal, for what its sales force…
Why post-send review keeps failing, and what changes when you move the control
Picture a compliance officer opening Monday’s review queue. A flagged message: a rep promised a client a guaranteed…
The internal chat that became a USD 54M civil-rights case
A major video-game publisher paid USD 54M to settle a state civil-rights case. The evidence at the center…
The hidden cost of post-send review (and where a pre-send check fits)
Most communication-compliance budgets are spent on a queue. Messages are captured, a detection engine flags a subset, and…